Terms and Conditions

Effective Date: July 01, 2024

Welcome to Grozec! These Terms and Conditions govern your use of our Grozec App and our services. By accessing or using the website, you agree to abide by these terms. If you do not agree with any part of these terms, you may not use our services.

1. General Conditions

By using our website, you confirm that you are at least 16 years old or have permission from a parent or guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Orders and Payment

• Placing an Order: By placing an order, you agree to purchase the products in accordance with these Terms and Conditions. All orders are subject to availability.
• Payment: Payments must be made at the time of purchase. We accept various forms of payment, including Cash on Delivery (COD).
• Pricing: All prices are listed in Indian Rupees (INR) and include any applicable taxes.

3. Delivery

• Delivery Time: We aim to deliver within 10 minutes, but delivery can take up to 60 minutes due to unforeseen circumstances such as traffic or weather conditions.
• Failed Delivery: If we are unable to deliver your order due to incorrect information or inability to contact you, we reserve the right to cancel the order.

4. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information about returning products and requesting refunds.

5. User Responsibilities

• Account: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
• Accuracy of Information: You agree to provide accurate, complete, and up-to-date information during registration or when placing an order. We are not responsible for incorrect information provided by users.

6. Prohibited Uses

You are prohibited from using the website:

• For any unlawful purpose
• To violate any local, international, or governmental regulations
• To infringe upon the intellectual property rights of others
• To upload or transmit harmful code or viruses

7. Intellectual Property

All content on Grozec, including but not limited to text, graphics, logos, and images, is the property of Grozec or its content suppliers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written permission.

8. Limitation of Liability

Grozec and its directors, employees, or agents will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or services.

We make no warranties or representations about the accuracy or completeness of our website's content.

9. Changes to the Terms

We reserve the right to update or change these Terms and Conditions at any time. Any changes will be posted on this page, and the "Effective Date" will be updated. Your continued use of the website after any changes constitutes acceptance of those changes.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts of Uttar Pradesh, India.