Privacy Policy

Grozec - Now save time and money

Effective Date: July 01, 2024

This Privacy Policy explains how Grozec ("we," "our," or "us") collects, uses, and discloses information about you when you use our Website Grozec.netlify.app and our mobile application Grozec.

Information We Collect

1. Personal Information & Location Data:

We may collect personal information that you provide to us when you create an account, place an order, or contact us. This may include your name, email address, phone number, and shipping address.

Location Data: With your explicit permission, we collect your device's precise GPS location solely to ensure accurate and fast delivery of your grocery orders. We do not track your location continuously in the background.

2. Usage Data:

We automatically collect certain information when you access our Services, including your device's Internet Protocol address (IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, and other diagnostic data.

3. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to monitor activity on our Services and store certain information. You can manage cookie preferences through your browser settings.

How We Use Your Information

Grozec uses the collected information for various purposes, including to:

• Provide, maintain, and improve our Services
• Process transactions and manage your orders
• Communicate with you about your account or orders
• Send you promotional materials and updates (you can opt-out at any time)
• Analyze usage and trends to improve user experience

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following situations:

• With Service Providers: We may share your information with trusted third-party service providers (like Google Firebase for secure database and authentication) to facilitate our Services, such as payment processing, database management, and order fulfillment.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, use, or disclosure.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update, or delete your personal information
• The right to rectify inaccurate or incomplete information
• The right to object to the processing of your information
• The right to data portability

Data Retention and Account Deletion

We retain your personal information only for as long as your account is active or as needed to provide you Services. If you wish to permanently delete your account and completely remove your personal data from our systems, you have two simple ways to do so:

• In-App Deletion: Open the Grozec app, navigate to the Account section, and click on the 'Delete Account' button.
• Email Request: Alternatively, you can email your account deletion request directly to Prashantokk25@gmail.com from your registered email address.

Note: Deleting your account is a permanent action. All your saved addresses, profile details, and order history will be permanently erased and cannot be recovered.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.